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We accept the following payment methods:
Our system supports Visa/ Mastercard.
We accept internet banking or e-debit through using the Internet Payment Switching Gateway developed and provided by Toyyibpay. Toyyibpay is one of the leading online payment gateways for online transactional operation. You can be certain of the security of Toyyibpay and rest assured that all your online transactions are safe and secured.
We understand your concern about the safety of online shopping. That’s why we only work with reliable payment gateway provider as well as courier companies. Rest assured that all your online transactions performed at our site are safe and secure, and your shipment is treated with top-level care.
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If you want to change or cancel an order, please contact customer service at +60 19 296 0381 via Whatsapp as soon as possible. Alternatively, you can email us at [email protected] . We will do our best to assist you in any way we can.
Yes, you can place an order as a guest without creating or signing in an account. However, we still need to take a few details from you to process the order, so we know where to send your order to.
We are working tirelessly to uphold our motto “Maximum comfort at minimum price”. In order to keep the cost down to a minimum, we exclude the hidden expenses, such as returns distribution centre and returns support systems behind the returns policy.
That means we do not accept returns unless the item you received is defective.
If you receive a defective item, please contact our customer service with details of the product and the defect.